Application support

Do you have application specific questions? Please be sure to provide us some basic information including

Application Name:

Platform:

Question:

298 Responses to Application support

  1. Hello, I have just installed the pixelpipe and already seem to be having trouble. See when I got the g1 I was stoked I could watch youtube videos, while I had fun with that I wanted to mess around with my camera and upload pictures I took on an image host site, however only to find the upload form said it was disabled, then I found the pixelpipe application to which it gave me the option to have my photos uploaded to my choice of image host. So I first chose photobucket but it didn’t even get passed the “will you allow pixelpipe to run through photobucket” after I clicked yes. So I tried imageshack.us and I’m having problems there as well.

    Did I just loose all hope for this application?

  2. It’s really easy to make a mistake entering your account details when on a mobile device. You should try doing the setup from a desktop web browser http://pixelpipe.com. You can use you existing user name and password and setup your services with ease.

    • I can not add mobleme to my pixelpipe application (Android, HTC Hero) as it does not recognize the credentials, neither through desktop or mobile application, but user name and pw are correct!?

      • Does your username or password contain any special characters or spaces? We’ve seen issues with mobileme and non-standard passwords in the past.

  3. Why is it that the title of my posts on blogger becomes “untitled” and the title i write in the app comes as regular text?

  4. Pixelpipe on my 3G iPhone crashes on startup. I get a white screen with a “Continue” button then it closes. Any ideas?

    • The problem was related to a conflict with images created by a 3rd party application and has been fixed now in our 1.3 update. You can download the update now and for free directly from the Apple App Store

  5. Just downloaded the 1.3 Version but still crashes…only this time I see the P logo…takes about 10 secs and then crashes

  6. Pixelpipe for Android auto-restarts when it’s terminated/killed. It also doesn’t load on startup, so it doesn’t seem to need to stay in memory. A future version with the option to close the program would be nice. In the mean time, is there a way to keep Pixelpipe from restarting when it is manually shut down?

    • We don’t run anything processes in the background however the Android OS allows you to put applications in the background. If you’d like to close Pixelpipe just click the return button (arrow to the left), if you’d like to put Pixelpipe into the background simply click the home button (icon of a house). Also pleas make sure you’re running the latest build by selecting My Downloads in the Android Market.

  7. Thanks for the quick response! Here’s a screenshot of the service restarting. I do exit programs with the back button, multitask with home. Background uploading is nice :) It looks like something called “ImageUploader” is staying on, but i have no images uploading.
    http://smg.photobucket.com/albums/v397/Eleazar/?action=view&current=ppss1.png

  8. I have some trouble with uploading .mov files to facebook, using your pixelpipe+PPVideoEnabler. the videos don’t get on facebook, and facebook can receive .mov files.
    I use Cycorder to make movies.
    Can you help me ?

    • Microsoft discontinued support for Live Gallery uploads so we had to remove the service. We’ll get them back up as soon as Microsoft opens up the API again.

  9. Your blog entry here (http://blog.pixelpipe.com/2009/01/08/over-60-supported-destinations-for-your-media/) claims that you support Windows Live, but when I installed the app on my iPhone, it’s nowhere to be found. What gives?

  10. Did I miss the ‘help’ page?

    I feel a bit confused – the service sounds wonderfull, but I’m daunted by trying to figure it all out for myself. Seriously, is there really no guide/manual/introduction? Or did I just miss it somewhere along the line?

    • Once you sign-up we pretty much walk you through the configuration. Add a few destinations, pick a client application(s) and you’re done. Here’s a link to a slightly outdated Demo Girl screencast that goes over some of the specifics http://is.gd/2Im5

  11. I’ve just installed Pixelpipe for iPhoto ’09 (Mac OS 10.5.6 – but it can’t connect to Pixelpipe when I want to export. It tries and tries but doesn’t succeed. Any known issues here?

  12. Application Name: iPhoto plugin

    Platform: OSX

    Question: Is it possible for me to route images when uploading via the iPhoto plugin? I don’t see any options at the moment.

  13. I would like to know if there is any maximum size for a video taken by Cycorder to be uploaded by Pixelpipe : i can send less than 10 seconds videos but any bigger one crash the application and restart the iPhone 3G with the 2.2 firmware.

  14. Any plans to add support for myfamily.com?

  15. A quick question. Is it possible to post an update, photos or videos to a Facebook page (not profile) using Pixelpipe? I can’t find a way of doing it since I access my pages whilst already logged into Facebook using my profile login details. So there’s no unique login details to use.

  16. I can’t seem to setup pixelpipe with my Share Online on my N95 8gb. Every time I tried to go to pixelpipe.com/nokia I get the same page. It’s exactly the same page as I would if I use my desktop. It doesn’t automatically download the script for share online and there’s no link to download anything. What can i do?

  17. Great idea and works pretty well. I just discovered it looking for a way to post photos from my iPhone. Flawless with WordPress.

    However with Gallery2, the Title and Name of the Gallery must be the same or Pixelpipe creates a new gallery. I’d like to be able to use the Name with Pixelpipe. I’d prefer to keep the name short and without spaces. Maybe I’m doing something wrong, but I think this behavior is consistent.

    • You can set the default album for upload after logging in under ‘My Pipes’. Just select your Gallery pipe and then you can specify the album for upload.

  18. pixelbrett

    I have set the default album (I said Gallery instead of album in my post), but if the the Name and Title of the album aren’t the same Pixelpipe creates a new album. I’ve tried using both the Name and Title in Pixelpipe and in both cases Pixelpipe creates a new album unless the Name and Title are the same.

  19. Upgraded to the 1.4 version and ever since I can not upload images. I am trying to upload 4 selected images from the Queue.

    Application Name: PixelPipe v1.4

    Platform: iPhone

    Question: Recently upgraded and am getting the following error:

    “Upload Error”
    “Operation could not be completed. (NSURLErrorDomain error 401.)

    • You can fix the NSURL error by resetting authentication with Pixelpipe on your iPhone. You can find the setting under iPhone/Settings/Pixelpipe/Reset on next launch.

  20. Hello, I had a couple of questions. I am using pixel pipe on in iPhone with firmware 2.1. Initially it worked flawlessly both for uploading photos as well as video via the PPV video enabler available through cydia. For some reason I can no longer access new video that I shoot with cycorder within the pixel pipe app (I still have PPV video enabler installed). Also, the pixel pipe app no longer uploads. When I attempt to upload I get the following message: “upload error: operation could not be completed. (NSURLErrorDomain error 401.)

    Please help! Thank you very much, I love your app!

    • We don’t officially support video uploads however are looking into why it stopped working. We had to make some changes to the way we accessed files for compatibility with iPhone 3.0 OS and it looks like something broke video support. Keep an eye out for a 1.4.1 update coming soon.

      You can fix the NSURL error by resetting authentication with Pixelpipe on your iPhone. You can find the setting under iPhone/Settings/Pixelpipe/Reset on next launch.

  21. Application Name: Windows Live Photo Gallery 14.0.8064.206

    Platform: Vista Home Premium SP1 64-bit

    Question: When I attempt to publish a photo through PixelPipe, I get an error:

    “Failed to initialize the publishing panel with the following error: Failed to authenticate accounts..”

    Any ideas? Thanks in advance!

    64-bit Vista using the latest version (as of 5/31/09) of Windows Live Photo Gallery and PixelPipe plugin (downloaded from http://apps.pixelpipe.com/Pixelpipe-for-LiveGallery.msi)

    Screenshot: http://is.gd/L9V9

    • The error could be related to a firewall since we have to communicate back to the plug-in after you authenticate. Please try disabling your firewall, re-authenticate and then re-enable you firewall. Let us know if this continues to be an issue and we’ll have a closer look

  22. Hi, I’m using Nokia N97 + share online + pixel pipe to upload images to Facebook. I noticed that when ever you type scandics like äöå they are not displayed correctly in Facebook anymore. Can this be fixed?

  23. Platform: iphone app

    Question: app used to work fine, now I get:
    Upload Error
    Operation could not be completed.
    (NSURLEErrorDomain error 401.)
    any thoughts?

    • Yo need to reset your authentication on your iPhone, you can do so at iPhone/Settings/Pixelpipe/Reset on next launch. You might also want to update to version 1.4.1, it’s available now from the iPhone App Store.

  24. i have 2.2.1 right now, i have pp enabler. i can upload photos to twitter through pixelpipe mobile but never my cycorder videos! i have pixelpipe 1.4. help? im trying to upload videos before firmware upgrade.

  25. Hi guys – my account is completely whacked. When I sign in, I’m getting no menu options appearing. It happened after I clicked “deleted” next to a recent upload. Any chance of getting this looked at?

  26. Application Name:
    Pixelpipe for Android
    Platform:
    T-Mobile G1 with CupCake
    Question:
    Could you add a feature to make PixelPipe ignore user-given folders?
    I have some folders with App Icons, and they are shown on PixelPipe. That may be due to apps 2 sd mod, but anyway there are close to 100 of them. I need an option to ignore some folders, if you are accessing the gallery service/app than ignore this.

    • I doesn’t work like that on Android, we connect with an internal DB that tells us what images are available so don’t monitor directories. We’re going to add a filter that should just show images however that should work around your issue for you. How large in kb are your icons?

  27. I am using the PP iPhone app v1.4.1. I have Facebook, Myspace, and Twitter set as “defaults”. However, when I use the “Post” feature and use the “Status” tab to post a status, the status update only gets applied to Twitter — Facebook and Myspace do not get updated. Am I doing something wrong? Thanks!

  28. Hi recently jailbreaked my iPhone 3g on firmware 3.0 , I have cycorder , plus cycorder and videoenabler install.

    I uploaded a video to YouTube but it’s been over an hour and still no video shows up on my account ? Am I being impatient or is there video of my son floating around cyberspace :)

  29. I am trying to post to facebook but nothing happens. I have the permissions correct but still nothing. I am trying to do this from my iPhone 3GS. I can get it to post to twitter but not faecbook or myspace. Is this an issue on pixelpipe end???

  30. When posting to Pic.im via Pixelpipe for iPhone (latest release), the images are not posted to my pic.im-account but are posted “Anonymous”. What am I doing wrong?

  31. Application name: Vimeo

    Platform: iPhone app

    Question: When I try to upload video to Vimeo I get “Vimeo: failed due to User Not found. Will be re-tried at 2009-06-30 12:22:20.0″

    What should i do?

    • Vimeo is having API issues that are causing all kinds o problems for 3rd party services. They said they were looking into the problem so should be resolved soon. We’ll resubmit all of the jobs as soon as the Vimeo APIs are back online.

    • Vimeo was having some issues with their APIs however it’s been fixed now.

  32. I’m using a Nokia N82 with ShareOnline and keep having problems uploading videos to either Facebook or Ovi. I’ve only successfully added a video once. All other attempts just result in Facebook emailing me to say my video cannot be processed. I don’t know if this is related to the mp4/3gp problem, but I have not been able to post a video since you released the bug fix for that. What gives?

    • Go ahead and give video uploads another try, we released a fix for uploads from Share Online yesterday that should resolve your issue.

      • Sorry, Brett, still no go with the video uploads to either Facebook or Ovi. I can’t figure out why, as one video out of dozens of attempts scraped through with no problems.

  33. Hey guys – uploads aren’t going to imeem. When I check out recent uploads, it doesn’t look like PP is trying to send to imeem – is this broken?

  34. After adding YouTube as a destination and Authorizing it on iPhone, PixelPipe still shows no destinations.

    Tried to reset PixelPipe, adding again, launching again, the destination just can’t be added.

    Adding destinations from pixelpipe.com worked.

  35. Hi – I love the application which I loaded on to my iPhone this morning, and have successfully seen pics go to Facebook and Picasa – however the geotag isn’t going with it – am I doing something wrong? I have ‘geotag photos’ to On. Do I need to do something else?
    Thanks for any help/advice!
    It’s a brilliant product
    Bec

  36. Hi,

    I’m using Nokia E71, when posting an image with @twitter tag, the image gets tweeted with a short url but the caption is not.

    What am I missing here ?

    More over with @facebook tag the image gets in to facebook as a photo album and not a status update. How to send an image directly into status update ?

    Help please !

  37. I am using pixelpipe and firefox browser on a mac. Firefox crashes repeatedly – it’s getting annoying. Any ideas?

    It’s Firefox 3.5.2
    Mac OS 10.5.8

  38. I am uploading photos to facebook using pixelpipe’s feature which is integrated into the “Share Online” feature on my Nokia 5800. The photos upload, however everytime a new album is created each photo. How to get it to upload into one album?

  39. Hello.

    I am a long time user of your app :)

    I am using your latest release on a 3GS iPhone
    with OS 3.01.

    I just noticed that images sent are only 768×1024 even with the “full” size setting selected on pixelpipe. Are able to send full size images or are these being reduced?

    Thanks & keep up the great work

    H

    • Are you sending to Facebook by chance? Facebook scales all photos down to a maxsize of 1024×1024. There’s nothing we can do about it unfortunately.

      If you’re not sending to FB and then what service? Several downscale images after upload.

  40. I was looking at them on a Gmail account that is part of my distribution

    :)

    • My bad Brett… I was looking at email via the iphone version of the web page and the image they give me access to is smaller than the original. If I go and check my account via my laptop the images are 1536 x 2048. Thanks for your time and replies.

  41. Hey, I’m having an issue with pixelpipe and vimeo. When I go to view the video on vimeo, the video is incredibly sped up, but the audio remains what it should be. Any idea if this is a problem on pixelpipe’s end or vimeo’s?

  42. Application Name: facebook by pixelpipe

    Platform: android 1.5

    Question: both status and photo upload works, except video (size within limit; it just won’t show up on my fb, am i doing something wrong or is this already a known issue?

  43. i would like to know if this is similar to flock’s photo upload bar? I recently ditched flock to go with only Firefox 3.5 and the only thing i miss is that app, and it’s taken me a week just to find your site. Mainly interested in the ability to download to and upload from Picasa, Flickr, photobucket, to Blogger (basically the functionality that the flock uploader had)?

    thanks for any information you can give.

    mrjyn

  44. Facebook by Pixelpipe
    Android – HTC Hero

    getting the following message when trying to upload a video to facebook for first time…Facebookfailed: Uploading videos requires the extended permission video_upload

    also, not sure if I’m using the right tag….should it be my display name@facebook?

    • Facebook requires you to accept extra permissions to allow us to post video on your behalf. You can add the video posting permission & others for Facebook on pixelpipe.com under My Pipes.

      • The only settings you can apply via the My Pipes Facebook settings are
        Authorized to access Facebook account.
        Authorized to publish posts or comments without prompting me for approval.

        Nothing for Video.

        Under Facebook application settings you can only …
        Access my data even when I’m not using the application
        Publish to streams

        How do you approve publishing of videos?

      • The 2nd option of “Authorize Pixelpipe to publish status posts and media without prompting me for approval” includes video. Just approve that option & you can publish both photos & video.

  45. Do you have application specific questions? Please be sure to provide us some basic information including

    Application Name: Pixelpipe v 1.5

    Platform: iPhone 3GS

    Question: Every time I attempt to upload a video, I get an authentication error directing me to reset on next launch. I go into the settings and select restart on next launch. It still does the same thing.

    I have added my pipes via my laptop, and all password/user name information is correct. This seems like it would be such an amazing app… if it worked? Help, please!

  46. application: pixelpipe to facebook
    platform: symbian s60 v3 (nokia n86 8mp)
    question:

    in several of your responses you’ve said that facebook requires special permission to post video and that you can set that permission at ‘my pipes’ on pixelpipe.

    i’ve looked for it (using firefox for mac os 10.4.x) and can’t find it. i’ve re-authorized facebook and looked at the settings, but can’t find anything that allows special permission for video posting.

    • There was an issue with some web browsers not displaying the permissions correctly. We’ve fixed the issue, you can log into pixelpipe.com and try again under My Pipes.

  47. I’m dying for iPhoto ’09 support. I see that it was “coming soon” in April. Any news? Is there an approximate ETA on that?

  48. I am able to log in in the Pixelpipe web site. But when I try to log in in share online, I get the message that the id/password is wrong.
    What could be the reason?

  49. Hi
    I have Pixelpipe Pro running on an HTC Magic. Since I updated to 2.0 nothing will upload. The program works fine until I share, then it force closes – every time. I’ve changed nothing as far as I can tell. The only difference is the update.

  50. is their a Pixelpipe App.-Download for my Samsung Instinct SPH-m800 ??. i’ve Added 19-Pipe’s to my Web-Account !, and i would LOVE to have the App. for it !.. Your NEW Friend Rick !… ;-)

    • We don’t have a native application for that handset however you can use the email/MMS upload capability. You can find your private email upload address under Settings after logging into pixelpipe.com

  51. Application Name:Flickr by Pixelpipe

    Platform:N900 Maemo

    Question: Problem with pixelpipe and flickr sharing, I have been trying to transfer photos but every time it gives error in the end of transfer. “Transfer failed” cant continue. It goes almost end until it gives the error. Facebook sharing seems to work

  52. The “password forgotten” feature is broken, it just keeps redirecting me to the login. Had this problem for several days on different devices and different networks, so not a cache problem

  53. Hi, little confused here. I have three pipes set up and use the service via my N900 which has “Pixelpipe” and “yfrog” sharing accounts. Can I set it to upload to twitter if i use yfrog and both twitter and facebook if i use the pixelpipe sharing account?

    • All three services you mentioned can post to Twitter so you shouldn’t have any issues getting your media to be forwarded to Twitter. Just watch out for double Tweets from having multiple services all post to the same Twitter account.

  54. hello, pixie pipe only half works and i love her

    pixie runs from firefox on a new HP G6 notbook

    1. myspace issues
    2. wordpress blog on wordpress server

    3. cant set up WP on my own server untill i do some favours for the webmisstress. 2 weeks

    4. will pixie work with retro kitten ? Webs.com ? deviant art ??

    thank you so much for pixel,

    Im excited to be an early adapter and own all the social networks

  55. Why when i now send to facebook to a specified album it makes a separate folder named the same. it used to send all ok but now i have sent 5 pics and i have 5 folders

  56. Martha Sickling

    I am using PixelPipe Version 1.5 on an iPhone version 3.1.2 (7D11). I am trying to upload my pictures to a Picasa account that I have already verified and given permissions for.

    I get the error:
    Operation could not be completed.
    (NSURLErrorDomain error 302.)

    I have already tried the advice for this problem:
    “You can fix the NSURL error by resetting authentication with Pixelpipe on your iPhone. You can find the setting under iPhone/Settings/Pixelpipe/Reset on next launch.”

    This resets the authentication and I log in again the next time I start PixelPipe, but i continue to get the same error.

    Thanks for any help!

  57. Martha Sickling

    iPhone version 3.1.2 (7D11)
    PixelPipe Version 1.5
    Uploading to Picasa

    When uploading, I get the following error:
    Operation could not be completed.
    (NSURLEErrorDomain error 302.)

    I have already tried the previously mentioned solution:
    You can fix the NSURL error by resetting authentication with Pixelpipe on your iPhone. You can find the setting under iPhone/Settings/Pixelpipe/Reset on next launch.

    Thanks for any help!

  58. I just purchased the 2.0 version of pixelpipe pro and can’t get the one click update to work. Is there a tutorial for getting this thing going? Is there a wiki or help file?

    • The one click upload option is set by default. As soon as you capture a photo a Pixelpipe dialog will pop up providing you with an option to upload. You can enable/disable this feature or enable fully automatic uploads under Settings from with-in Pixelpipe Pro. You can learn more and even watch a demo of the feature in action at blog.pixelpipe.com.

  59. Alvaro Hermosilla

    Application Name: Pixelpipe for facebook

    Platform: N900 Maemo 5

    Question: Always I upload a photo, Pixelpipe creates a new album… I configured it to upload all into an album called “N900″ (so original). But it creates a new “N900″ album every time.

    What can I do?

  60. Like Martha above,
    iPhone 3GS
    iPhone version 3.1.2 (7D11)
    Uploading to Blogger

    Initially when uploading, I get the following error:
    Operation could not be completed.
    (NSURLEErrorDomain error 302.)

    I have already tried the previously mentioned solution:
    You can fix the NSURL error by resetting authentication with Pixelpipe on your iPhone. You can find the setting under iPhone/Settings/Pixelpipe/Reset on next launch.

    Now it says I have Authentication Error, and I’ve tried logging in several times, but it still wont work. I’ve reauthorized all my pipes on Pixelpipe through my PC and have signed in multiple times thought they still ask if I’m signed in.

    And now, when i open pixel pipe I get “Please ensure you are signed in. If you did Sign in there may be a temporary Pixelpipe Error.

    Help! It’s been a few weeks since I’ve gotten this error and havent been able to use since! :(

    • When you sign-in make sure you click on the sign-in button and not Continue otherwise you’ll get an authentication error. I just went through it and it’s a little confusing since the iPhone puts a style on the sign-in button which makes it look really faint. We’ll have a look and see what we can do to make the sign-in a bit more obvious.

      Let us know how that works for you.

  61. Hi there,
    Pixelpipe is crashing every application I attempt to set it up from on my N900 maemo device. I go to Settings -> Sharing Account -> New, Pixelpipe, Use existing account. Then the application dies with “Internal error. Application ‘Settings’ closed”.

    Trying the setup from, say, the photos application results in the same error and the photos application closing.

    This N900 has the current stable maemo OS updates on it.

  62. Android -G1

    When I take a picture and upload it to facebook, it “holds” it in my picture file until I approve it on facebook, then posts. Is there any way to automate this? I can’t find a way to post through pixelpipe that doesn’t require me to log into facebook, too.

    • Facebook requires a special permission to post directly to your wall. You can set the permission under My Pipes after logging into pixelpipe.com or Edit pipes from the application Settings.

  63. I am very interested in posting video to my wordpress blog. I downloaded the Pixelpipe lite to check out how it integrates, but realized it does not support video. I searched around for a clear answer to this question, but couldn’t find one.

    Does the pro version embed video directly into WordPress just like I embeded video into my blog through the wordpress editor?

  64. Trying to setup myspace with pixelpipe on android phone. (G1) when I do the 2nd step I end up getting a JSONerror. I think it’s a problem on the script side, nothing with my phone. Says it’s expecting a trailing } bracket somewhere..

  65. Hi there, I’m using a N97, downloaded the ‘pixelpipe’ configuration file for Share Online. I start share online and see indeed the pixelpipe applic, but when I type in my existing userid/password in this application to connect share online – Pixelpipe I’m getting a wrong userid/password but when I log in direct by the Web it’s ok…

    Very annoying..

    Any suggestions ?

  66. Hi there again…

    I keep getting errors, whatever I use as accountname, username and password…sigh.

    What do I have to fill in where in the “Share Online” pixelpipe configuration ?

    1. What is the accountname (first field) ?
    2. What is the username (second field) ?
    3. Which password do I use (third field) ?

    thanks in advance,
    regards,

  67. Back again.,
    still no answer on my last questions….:-(

    As i’ve read in between, there more people who have the same problem…
    If a mail to my pixelpipe account all goes wel.

    If I use another applic (like OVI)in Share Online, I get authenticated, but when I use Pixelpipe within Share Online it keeps giving wrong userid/password although I type my email adress and the ‘secret key’ as password….:-(

    Suggestions ?

  68. Continuing story….

    As I noticed now, thanks for the clear manual !, one can download a ‘manual configuration file’ stated in the webpage m.pixelpipe.com/nokia when one tries to configure pixelpipe by phone….

    The only thing is , this doens’t work either because if you ‘click’ this you get directed to the same page …so we’re in a loop here…sigh again..

    Life could be so simple…

  69. And the story goes on…still haven’t a working application.

    Pixelpipe and N97 just don’t fit together I guess…. I just don’t getting authenticated, whatever solution I try…

    This can’t be that hard since others have this combination working , where’s the problem ?

  70. Application Name: PixelPipe Post & Upload Lite

    Platform: Palm Pre

    Question: – I’m having real trouble getting this to install from the App Catalog in the UK. It seems to download, but then the Catalog sticks on the “installing” screen, though I do get a pop-up notification that tells me it has installed. When I tap on the PixelPipe icon it throws me back into the App Catalog which shows the App still stuck in install/update mode.

    (sigh) – the old version worked without any problems…

    • Palm handles all of the application distribution so it’s out of our hands once the app hits the catalog. You can download a version from PreCentral.net if you’re set up for “homebrew” apps. Hope that helps.

    • You can install from precentral.net if you can run homebrew applications. Otherwise you’ll need to contact Palm, they run the app store.

  71. I’m setting up my N97 to upload pics and videos. I’m running into trouble with the .cfg file. It gets downloaded but it won’t install. Can you help me?

    -six

  72. I think I got the website to work on my N97 but I cannot find the upload file feature on it. Am I missing something?

    six

  73. I am trying to upload pics from pixelpipe to twitter, flickr and my blogger blog, the only one that updates is to twitter, how do i fix this so i can have them update to my blog ?

  74. I have the iPhone app, and for some reason I cannot post to blogger, only Twitter, all settings are set to default DL, any suggestions?

  75. I’m uploading to Blip. tv and got a message .

    Socket is not connected.

    How do I deal with that..

  76. Hey PixelBrett,

    I initially bought PixelPipe Pro for the video upload feature so I could update my wordpress blog on the fly.

    I have tried three times now to upload, and while they do upload, they appear only as white boxes. Sound plays, but there is no video.

    I am sending them from my Droid using what I believe to be PPpro version 2.0.2. Any insight to this?

    • For WordPress your browser will need to have the Quicktime plug-in for playback. Try another browser or install the plug-in and you’ll be able to view your videos.

  77. Hello, I’m having some trouble with one simple thing. I’m trying to add a new pipe destination and if isn’t working out for me. The destination is facebook. I’m choosing it through my app on my iPhone 3gs, but soon as I chose facebook as my destination it just loggs me on to the site itself, thus I can’t log on. Is there something I’m doing wrong?

  78. Application Name: Pixelpipe

    Platform:Myspace

    Question: I keep getting this error I have reauthorized but still no go “MySpacefailed: x-opensocial-error: StatusMood could not be deserialized. Check the posted JSON or XML format..” Thanks, Love pixel pipe by the way!

  79. I have been trying to find the Pixelpipe app for webOS on the Palm Pre and have come up empty handed. Has it been removed from the App Catalog? I’ve had no luck finding it in the Homebrew Preware app as well.

  80. this works great for facebook but it is THE only option i have to send pics or videos to
    i have 3 other pipes on there that id like to send to
    i have a droid eris

  81. Hi, I’ve just installed the Pixelipe Media Upload on my N900 (Maemo 5 Version 3.2010.02-8) unfortunately after installation, the application cannot be found anywhere on my phone. It appears under the “Uninstall” list in Application Manager though. I’ve looked through the list of installed applications, all the desktop screens, but the Pixelpipe cannot be found. Is my version not supported?

  82. Pixelpipe is not listed in the app store and when I click your link on the blog and it brings up itunes it says this app is not available in the US app store….

  83. Android question: Is there a way you can incorporate a “rotate” option for pictures? Even if I’ve rotated the photo in my “gallery” pixelpipe will upload it sideways. :-| (sideways face.) I love the app.

    My band, JUBILEE, (livejubilee.org) uses it with our blogger account which is synced through our website. Totally rad. Thanks!

    Now back to rotating all those photos…

    • We do auto-rotate the media if the orientation info is set in the header of the JPEG. You can enable/disable the feature under My Pipes on pixelpipe.com.

      I’m checking out your site & listening to “autumn prayers” now, good stuff!

  84. Hi Brett,

    It appears that your Lightroom plugin is not working with LR 3 Beta 1/2.

    I have LR2, LR3B1 and LR3B2 installed on my computer (Mac OS X 10.6.2) and the plugin only works in LR2. In LR3 Beta, I can’t export because the plugin reports that I’m not logged in despite the fact I already logged in:

    http://skitch.com/cary/nh4gf/pixelpipe

    What’s wrong? Is the LR plugin not compatble with the Beta 3 version of LR?

    Regards,
    Cary

    • We don’t yet support the new Lightroom 3 beta. We’ll look into resolving the issue as they get closer to a release. For now you can use our plug-in with LR 2.

      • Any update on this? The second beta has been out a while and the error message clearly states that they’ve deprecated the LrCatalog:withCatalogDo you use which is no longer supported in LR3, beta or not. Thanks.

      • We’ll have a look at updating the Lightroom plug-in when it’s been released.

  85. Application Name: Pixelpipe 1.5

    Platform: iPhone 3GS 32GB firmware 3.1.2

    Question: Hi, I recently updated my iphone to the 3.1.2 firmware from 3.1 and now pixelpipe cannot access the internet when i am not on wifi. I have tried with 3G on and with it off but its still the same. All my other apps work fine and can access the internet when i am out of wifi range. I get the following error:
    “Upload error: Operation could not be completed. (kCFErrorDomainCFNetwork Error 2.)”
    I have tried rebooting the phone and all that sort of stuff but its still the same.
    Can someone please help me as I used to use this app all the time when I’m out and about to upload pics and really miss it now that i cant use it.

    • We haven’t had any other user complaints, it’s something specific to your setup. Is your iPhone jailbroken? Perhaps you installed some SW that’s causing a conflict.

  86. I downloaded your app last night and I have searched everywhere for more detailed instructions to upload media to anwhere really (specically facebook and a website where u can share media). Everytime I think I’ve added pipes-I haven’t. A more computer savvy person could use this app more easily. I am not one of those people. I need easier instructions regarding all of it because it shouldn’t take hrs to learn how to use this app. I know its only $1/month, but I’m really excited about using your app.Can you please help me!? Don’t have adobe flash on motorola cliq so I can’t watch the outdated instructions that you mentioned on this page. Thank you!

  87. Im using n95 8gb and pixelpipe.

    whenever i try to retrieve the service after setting up pixelpipe for my nokia, an error saying “authentification failed. check username and password”. Both my username and password is correct. FOr the password im using the application key which is automatically generated from the settings page.

    • You’d created two accounts with the same email address which was causing an issue. I changed your Twitter log-in to a username instead of a email address which will resolve your issue.

      • can u delete both accounts for me. i want to start a new one. because i couldnt log in to my pixelpipe acc but i could logged in to my twitter log in.

  88. I’ve got a few different blogs on Posterous that I am a contributor to (not the owner, but I can post to , and I’d like to be able to set up Pixelpipe so I can choose which Posterous account a post goes to. Is that possible? If so, how do I set it up?

    • Just add multiple Posterous accounts as individual Pipes, you can use routing tags to choose the one for upload or select from a GUI if you’re on our website or using our Android clients.

  89. The problem is that I have one account, but I contribute to multiple blogs – I only use a single email address. But I want to be able to set when of those shared blogs my post goes to.

  90. Application Name: Pixelpipe e-mail
    Platform: sending photos through e-mail on Blackberry Storm

    Question: I have Pixelpipe set to send all photos to Flickr and Tweetphoto automatically but I get this error almost every time from Tweetphoto:

    failed: Error on line 1 of document : White spaces are required between publicId and systemId. Nested exception: White spaces are required between publicId and systemId..

    I’ve tried using the routing tags individually and setting them as default but 90% of the time it returns the above error. Any help would be great, thanks.

  91. Application Name: Pixelpipe

    Platform: Android

    Question: My Pixelpipe app only shows some random thumbnails. Every time I open Pixelpipe, it shows me about 10 thumbs out of all my picture but they’re never the same ones – they vary. This is frustrating if I want to upload multiple pix since it doesn’t show files names or anything!

    • We read the media locations & titles from the database on the phone (mediastore). You might need to manually update your’s since it sound like you have an issue with your mediastore, the easiest way would be to reboot your phone.

  92. Thanks for the reply Brett…Obviously I shouldn’t mess with technology after 11p…Aside from the proxy server issue I’m sorted out…Thanks!

  93. Whenever I upload from phone, the pictures are tilted. However on my side, when I see the thumbnail from pixelpipe , is normal. I have to upload a “tilted” picture, so when on the web it will be normal orientation. I am using a Samsung Galaxy Spica

    • We have an auto-rotate feature that will rotate the image based on orientation information in the image header (EXIF). You can disable the feature per destination under My Pipes if you’d prefer.

  94. hi,
    i’ve just use pixelpipe to upload videos on facebook and pictures on windows live spaces from my HTC HERO.
    the application works good, but u really bad translated the command/funtion/keys from english to italian.
    can i help you to fix it?

  95. Hi there,
    I’m using the Nokia E72, I installed the pixelpipe app. When i start pixelpipe the screen says “Failed to connect to the server. Please exit and relaunch and choose a different accespoint. ”
    I tried that several times, i’m connected via internet. What am I doing wrong (i am a beginner)

    thanks

  96. Pixelpipe
    Nokia X6

    Hi, I couldn’t finish joining on the phone screen, the accept conditions button would not highlight. I got round this by registering online. However when I try to sign in on my phone, pushing the sign-in button once I’ve put in my info does nothing. It says my email is not registered.

  97. Pixelpipe – Vimeo
    iPhone 3gs

    Has anyone experienced any issues with hooking up Vimeo to Pixelpipe? At one point I had it hooked up but I just tried using it and nothing happened. I tried removing it and re-adding it but when it tries to authorize on Vimeo’s side it said “the signature is missing”. Any ideas?

  98. Application Name: Pixelpipe Pro

    Platform: Android 2.1 (HTC Desire)

    Question: Upload to my two defined destinations (Yfrog and Facebook) only works directy after a reboot of the phone. If I try it later it does not work, the picture is forever in the queue. Any idea?

  99. How can I turn off the weird FEXK2S -tags that keep on coming from N900 to Smugmug with Pixelpipe? I’d also like the ‘attachment’ -tag to be removed. I really don’t need these tags.

    Thanks!

  100. App Name: Pixelpipe
    Platform: Android 2.1 Google Nexus One
    Question:

    Hi Pixelpipe,

    I would appreciate some clarification on how to setup Windows Live uploads. I have successfully setup uploads to go to my blog images area but i would like them to go to a folder in my photos area under my profile. Is this Possible?

    • Windows Live uses email as the transport so there’s not much we can configure on our side. Check your Live settings, perhaps you can configure your upload destinations.

  101. Using v1.5 and geting lots of network warnings and upload issues. Are there known issues ?

    Tried reseting the app … It seems to work ok via wifi but fails almost every time on 3G

    Any pointers welcomed!

  102. I’ve been having issues on 1.5 (and 1.6) connection to the application from my iphone via cellular network. things work OK over wifi but wont upload or connect via cellular. I tried even restoring my phone no JB and still was not able to make PP work via cellular (3g)… even connecting to the mobile version of PP via mobile safari will work via wifi but not via cellular. – I am out of ideas… specially after having restored!!

    thanks in advance for any recommendations

  103. Application Name: Pixelpipe Uploader 1.0.1

    Platform: Palm Pre webOS

    Question: is there a way to place some checkboxes before uploading stuff, so i could choose the destinations ? ( Sometimes i’d like to upload photos to flickr, but don’t want to see them in my blog ) or is the only way to manage this with the @tags ?

    • You’ll need to use Routing Tags if you’d like to override your default services on webOS. Our Android applications have that feature, check out Pixelpipe Pro if you have an Android device.

  104. PixelPipe App
    iPhone

    Might be bad timing on my part, but I’m new to the service. Read through most of the posts & blog articles about the iPhone app being pulled but being reinstated. I haven’t been able to locate the app on the US store, wasn’t sure if it was re-pulled.

  105. Application: Pixelpipe Quickpost

    Platform: Symbian (Nokia X6)

    Question: Why Quickpost doesn’t support for Nokia X6 as it did with Nokia 5800?

  106. is it possible to post to pixelpost with this service

  107. Hi!
    I installed pixelpipe on my nokia 5530 and wanted to make notes/blog posts with it.
    I just tried to upload some things on evernote, but the only option given by share online pixelpipe service in my phone is to upload some media.

    How should text be uploaded together with the media or alone?

  108. Can you upload videos or pics to a Facebook fan page

  109. I’ve been using pixelpipe for a while to upload photos from my iphone to my ftp site. However from version 1.6 on it seems that the app won’t upload photos without removing the metadata, which is not what I want. Is there still a way of uploading photos to an ftp site without modifying them in any way?

  110. Application Name: Pixel Pipe 2.1.1

    Platform: Android 2.1

    Question: Pixel Pipe is extremely inconsistent in behavior. Only pipes are Twitgoo and Facebook. Image files over 2MB seemed to stall so I lowered resolution (all files are now under 1MB). Uploads still hang (even using WiFi connection!). Last attempt posted ONLY caption and ONLY to Facebook.

  111. Any news for Lightroom 3 (Win) ??

  112. How do I build a queque or send a batch of selected pics at one time using an iPhone -I’m confused

  113. Application Name: Shutterfly

    Platform: Windows

    Question: Currently shutterfly application only accepts photos. Can you please enable video option too for this application?

    • We’ve enabled video uploads however haven’t had a chance to test with many formats. You can give it a shot, it’s still experimental at this point.

      • Tried it, but got an error message saying invalid file format. Can you please take a look into it?

  114. Is there a way to do timed submissions with pixelpipe? Ie set up posts to publish a couple weeks/ days in advance.

    I thought of a way by timing when my email gets sent with the attached video / image, but I can’t figure out how to add the title, keywords or descriptions. Any thoughts?

  115. Applicatoin: Pixelpipe

    Platform: iOS4 on iPhone 4

    Question: when trying to add Facebook as a Destination, I enter my username and password, and get the following error message:

    An error occurred: a server with the specified hostname could not be found.

    Then I go to my Facebook and see that Pixelpipe is listed under Applications but with no permissions options. I then click X to delete it from my apps. Then, when I go back to Pixelpipe and select Add Facebook, it then brings up the “grant permissions” page – and when I select Okay, I get the same error message. Never during this time does Facebook show under my current destinations under Edit Destinations. I am entering my correct email and password for Facebook.

    Thanks!

  116. iPhone 4
    PixelPipe 2.01

    I am unable to upload movies edited in iMovie and exported to my camera role. They appear in the list, but I can’t click on them to upload them.

  117. I was sorry to hear about pixelpipe being pulled from the app store, and then downloaded the update, I was saddened to see that Pixelpipe was no longer reading the videos from my camera roll (3G iphone), similar to other video upload apps, I thus installed from my backup of pixelpipe 1.5 and it was working again!, until i updated to OS 4, now the media tab doesn’t register anything? Will the latest update allow me to upload videos on my 3G?

  118. Dylan McAuliffe

    Application Name: Website

    Platform: Win7 + Chrome or IE8

    Question: I’m trying to login/signup using my Twitter creds and all I get is a blank page after submitting. This is also a problem when using my iPhone. I have not successfully logged in as of yet.

  119. Pixelpipe

    iPhone 4

    My videos upload to video but not facebook even though I get no upload error messages.

  120. I recently downloaded PixelPipe for iPhone and am loving it so far – at least the parts that I understand that is. I’d really like to take advantage of the status updating across multiple sites, to keep them all in sync. However, I’m unsure how to set that up. I’d like to be able to enter in a quick status update, hit post and be done with it. I don’t want to have to add tags for all the social networking sites I’ve connected with pixelpipe every time. Am I missing something here? Is that even possible?

  121. I was also wondering if there was a way to customize the list of “default” tags below any post. It’d be nice to be able to just tap on your sources to upload something to a specific few sites rather than just have to type them or allow them to be sent to the default places.

  122. iPhone4
    Pixelpipe

    For some reason my media section is blank and u dew have media in my camera roll
    “An error occurred while accessing the assets library….user denied access”

    • You need to accept the location request on first launch for us to access your media. You can set it under iPhone/Settings/General/Location Services.

  123. Why can’t I add youtube as a destination on my iphone 4? I click “add destination”, select “youtube”, but all it does is take me to a browser version of youtube. Once there, there’s no “add” function to enable the destination. This is both in app and on my desktop computer. All I can do is log into my normal youtube account.

  124. Hello, I just installed your app but whenever I start up pixelpipe it says “scanning media…” but just hangs there for minutes at a time. I have Location services set to “on” in settings. Please advise.

  125. myspace multiple folders?

    Is there a solution for Pixelpipe creating a folder for each photo that you upload? default folder does the same thing..

  126. Hi, I need to open my router firewall to let FTP pipe connect to my local FTP server. Is there a range Pixelpipe uses to connect out? Thanx in advance!

  127. Device: iPhone 4; iOS 4
    App: PixelPipe for iPhone

    I had been using pixelpipe for the past while and have been loving it. But just recently when I go into my iPhone’s pixelpipe app and try to Post something / a quick post of my status etc., the app crashes and I’m returned to the home screen.

    I’ve tried removing and re-installing the app, but to no avail. Any ideas to why this could be happening?

  128. The iPhone app crashes everytime I try and post a update to status or blogs.

  129. I’ve installed pixelpipe on my N900 and added my twitter and flickr accounts – but when I try to share a picture using the routing tags @twitter or @flickr nothing happens, I don’t get any error messages, but nothing appears on my twitter or flickr accounts. Not sure what I am doing wrong.

  130. I am using pixelpipe on my Iphone4 and want to post pictures not on the wall of facebook but in the profile.

    Is there a way to have settings to post picutres inside profile?

  131. Iphone 4, facebook.

    I just download pixelpipe, when I open it however, none of the thumbnails appear next to the image name. I tried restarting the app, the phone but no luck. Anyway to preview the thumbnail before uploading it?

    • We’ve never seen that before. Is there something strange about your phone? Jailbroken or something?

      You can always try deleting & re-installing to rebuild the thumbnail cache.

  132. Application Name: PixelPipe
    Platform: iPhone 4 (running latest iOS)
    Question: I have two different blogs under one email address account in tumblr. Is there any way to set up two different pipes with different routing tags so I can choose which one of those two separate blogs to post to from the quick post/status update place?

  133. How do I set the privacy of a Flickr upload to private, public, friends, family, etc?

    • You need to create a Flickr Set with the permissions you’d (private, public, friends, family, etc) like & upload to that specific Set. You can create multiple Flickr Sets & use Routing Tags to send data to specific sets.

  134. I use pixelpipe onmy Nokia N900 and seen that Hyves support is back,buteverytime i post a photo i see th msg :Hyvesfailed: Temporary Server Error.
    whenever i try or retry the same msg is coming :-s

  135. Application Name: iPhone app

    Platform: iPhone4

    Question:

    When I start up iPhone Pixcelpipe application, I got following message. And I can not do anything.

    An error occurred accessing the Assets Library
    Global denied access

  136. Device: Dell Streak /Android 1.6
    Pixelpipe v47

    I have created two accounts online but cannot authenticate to either of them from the android app. It just hangs “Authenticating” and never times out or logs in. I have left it for upto 15mins, tried in 100% signal and wi-fi areas so I don’t think it is anything like that. Has anyone had this problem and solved it at all?

    • We only support Pixelpipe accounts on Android, make sue you’re not using an Ovi or Twitter authenticated account

      • Yep – the first account was a Pixelpipe original. I can get into the app to the preferences unauthenticated, and login via the browser within the app. Just can’t get the app to authenticate itself so I can do uploads.

  137. Hyves on N900 using pixelpipe works.
    in authentication on hyves i see pixelpipe can post WWW (whoWhatWhere) wich tags or words do i have to use to post those status
    using the website of pixelpipe it works, but WWW can also be posted with attached picture
    hope you can awnser my question (hyves couldn’t, the anly awnser api related questions and send me back to pixelpipe for this questions)

  138. Hi I have been using PixelPipe on my iPhone 4 for a while now, but now when i upload it has 2 errors that come up, “cannot allocate memory” and “broken pipe”

  139. Application Name: Pixelpipe

    Platform: Android 2.2 on a Moto Droid

    Question: I cannot authenticate on my Droid. When I launch the app and attempt to log into my account, I get this error every time:

    Error: network: SSL handshake failure: I/O error during system call, Unknown error: 0

    This occurs whether on 3G or WiFi. I can log into the settings portion of the app, but not the main log in. I’ve reset the authentication from the app and on the website with no success. I can log in to the account on the website with no problems so I know the account is OK. I’ve also totally removed the app and reloaded it from the marketplace. Any thoughts or ideas to help?

  140. is there a way to clear out “media” on the iPhone app after all of the items have been uploaded? it currently has a badge that makes it appear there are new files to be uploaded.

    • We provide an icon with a green arrow pointing up and a mention of the date the file was uploaded as indicators that the file has been uploaded. There is currently no way to remove items from the list that have been uploaded however we’ll consider the feature for future updates.

  141. We don’t alter the resolution of media as it passes through Pixelpipe. My guess would be that the application you’re uploading with may be reducing the resolution. How are you uploading?

  142. We don’t officially support video uploads however are looking into why it stopped working. We had to make some changes to the way we accessed files for compatibility with iPhone 3.0 OS and it looks like something broke video support. Keep an eye out for a 1.4.1 update coming soon.

  143. We don’t distribute our iPhoto plug-in any longer since it doesn’t work well with iPhoto 09. It does however work great with iPhoto 08 and is available at http://apps.pixelpipe.com/Pixelpipe-for-iPhoto.dmg

  144. Are you still having this issue? If yes what version of Share Online are you running on your N79?

  145. You’re looking to view your previous uploads on your Q? Could be a browser issue with the older versions of IE. We’ll have a look.

  146. Sorry, not at this time however we’ll add this to our requested features list.

  147. We can’t reproduce this issue. Can you send us your account info to contact@pixelpipe.com?

  148. Try checking your APN setup in Share Online, I think a -34 is an error for no network connection. If all else fails you can reinstall the plug-in from http://m.pixelpipe.com/nokia

  149. Your issue might be related to our Pre client, we’ll give it a try and see if we can replicate the issue.

  150. ok..figured out it’s something with my squid proxy…but now i’ve uploaded a pic but it’s not landing on facebook or pixelpipe.com…not sure where it’s going :-/

  151. Delete your Pixelpipe authentication under the Sharing preferences under Settings on your N900 & try again. This time do not close the browser until you’ve validated the authentication back in the Settings dialog & you should be good.

  152. That’s interesting, I wouldn’t think a bad proxy server would crash an N900. Hopefully that’ll be fixed in the upcoming 1.2 update. You mentioned you had multiple Pixelpipe accounts, be sure to check the 2nd account for your uploads or re-authenticate to figure out where your uploads are going.

  153. Try again, there’san update in the Market

  154. Try reseting your authentication under Settings in the Pixelpipe app

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